Do you have a suggestion for a solution? Do you want to draw attention to a non-standard situation? Simply open the web interface and simply enter your request, which immediately reaches the managers responsible for maintenance, security or cleaning.
Furthermore, the helpdesk is also used to monitor, record, and audit the solution process. This way, both parties always have a perfect overview of the current status of your initiative.
You can also get a quick and accurate answer to your questions from our call centre staff. They are happy to provide you with relevant information relating to all the activities we carry out. Communication is the basis for successful cooperation, so we leave nothing to chance.
With our analytics platform for data collection and analysis, you will have perfect information in relation to the events and performance on your premises!
Data collection begins with the installation of analytical cameras and sensors with artificial intelligence. The next step is to set the scope and type of information to be stored. Once the system is launched and running, you will have access to fully anonymised analyses that serve as a solid foundation for your future decisions.
The platform’s web interface gives you access to real-time data and analysis wherever you are. With thorough analysis and easy-to-understand outputs, you can make decisions based on hard data.
The alarm receiving centre helps us to keep a perfect overview of the managed area remotely 24/7. The modern control room with round-the-clock operation makes full use of the potential of experienced employees and advanced monitoring technologies.
This is the reason we can effectively monitor and evaluate:
• common alarm events,
• movement of people in the guarded premises,
• systems functionality,
• temperature change in the monitored area (ideal for server rooms, for example),
• other emergencies.
And if there is an alarm, we’ll send a response team to the scene immediately. In addition, we can manage and coordinate all activities efficiently from ARC.
Advanced systems automatically assess what is happening on CCTV footage from a guarded location in real time 24/7. Therefore, when an unusual situation arises, it immediately alerts the monitoring centre operators.
We can verify that we won’t even miss a hare that made its way from the meadow to the photovoltaic power plant we are guarding.
Modern video services simply take your security to an entirely new level
and this simultaneously saves you a lot of personnel costs.
The growing popularity of video services is reflected in the increasing number of inquiries from our clients relating to video surveillance, video verification and video monitoring.