An on-line data bank of the comprehensive operation of properties; that’s how we could describe the monitoring centre, which forms an umbrella over all services supplied by the SSI Group in managed buildings – maintenance, security and cleaning.
Experienced employees command internal control mechanisms. They continuously watch over the quality of the services and merge key divisions: The Help Desk, Hotline and Call Centre, intervention and service teams, Monitoring and Alarm Receiving Centre/Alarm Reporting Control and the Control Division.
The monitoring centre functions in real time, and in an action radius of several seconds or minutes. We also archive all incidents for the client’s needs. Thus, it’s a permanently activated auditing system of the operation of buildings.
Thanks to the monitoring centre, we can flexibly strengthen all the teams working in the specific building. We always have backup intervention and service teams.
If necessary, we also quickly inform a call-out team. Whether it concerns security, cleaning or technical service.