The Help Desk service is aimed at directly supporting the client, and recording their requirements.
Through the web interface, the client can enter any comment or report a non-standard situation. It’s immediately received by senior workers responsible for maintenance, security or cleaning. The system also monitors and audits the solution process.
The Help Desk can also control integrated services via mobile applications. All you have to do is send a photograph or short message with an indication of the importance, and the location. You‘ll then receive documentation of the result, or if applicable proposed solutions.